Privacy Policy

Last Updated: May 14, 2025

At Planetery Sound Healing Hub, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, payment details.
• Order Information: Products purchased, delivery preferences, transaction details.
• Technical Data: IP address, browser type, device type, and usage behavior through cookies or analytics tools.

2. How We Use Your Information

• Process and deliver your orders
• Send order confirmations, updates, and support messages
• Improve our website and services
• Respond to your inquiries
• Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze site traffic
• Show relevant products or ads

You can choose to disable cookies through your browser settings.

4. Payment Security

We use secure payment gateways (eSewa, Khalti, etc.) to ensure your payment data is processed safely. We do not store your full payment details on our servers.

5. Third-Party Services

We may use trusted third-party tools (e.g., analytics, payment processors) that follow strict privacy practices. These services have access only to the data necessary for their function.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at the details below.

7. Data Retention

We retain your data as long as necessary to provide services, fulfill orders, and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns regarding your privacy, please contact:

• 📧 Email: [planetarysoundhealinghub@gmail.com]
• 📞 Phone: [+9779851341639]